Introduction

Welcome to www.awandigitalmandiri.com. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our Website. By accessing or using our Website, you agree to this Privacy Policy.

1. Customer Data Privacy Policy
1.1 Personal Information: We may collect personal information such as your name, email

address, phone number, and payment details when you interact with our Website.

1.2 Usage Data: We may collect information on how the Website is accessed and used. This data may include your IP address, browser type, pages visited, time spent on pages, and other diagnostic data.

2. Data Collection
2.1 Direct Information: Information you provide when registering an account, placing an order,

or contacting our customer service.

2.2 Cookies and Tracking Technology: We may use cookies and other tracking technologies to enhance your experience on our website and to track visitor behavior for analytics purposes.

3. Use of Data
3.1 Processing and Fulfilling Orders: To ensure that your orders are processed, shipped, and

delivered in a timely manner.

3.2 Managing Customer Accounts: To maintain and manage your account, including your order history and preferences.

3.3 Providing Product Updates and Promotional Materials: To keep you informed about new products, services, and special offers, but only if you have opted in to receive such communications.

3.4 Improving Our Website and Services: To analyze usage patterns and improve the functionality and user experience of our website and services.

3.5 Addressing Customer Inquiries and Support Requests: To respond to your questions, concerns, and requests for assistance.

4. Secure Socket Layer (SSL)

4.1 Purpose of SSL: To ensure the security of your personal information, PT Awan Digital Mandiri employs Secure Socket Layer (SSL) encryption across all areas of the website where sensitive information is transmitted. SSL is a standard security technology that establishes an encrypted link between your web browser and our server.

4.2 Data Encryption: SSL encrypts data before it is sent over the internet. This encryption process transforms the data into a code that is nearly impossible for unauthorized parties to decipher, making it significantly more secure and less vulnerable to interception.

4.3 Protection Scope: SSL protects various types of sensitive information, including personal details, payment information, and any other data you provide during your interactions with our website. This ensures that your information remains confidential throughout the transmission process.

4.4 Identification of Secure Connection: You can identify when your connection is secured by SSL by looking for a padlock icon in the address bar of your web browser. Additionally, the URL will begin with "https://" instead of "http://," indicating that the data being transmitted is protected.

4.5 Limitations of SSL: While SSL provides a robust layer of security, it is important to understand that no online security measure is entirely foolproof. PT Awan Digital Mandiri continually assesses and updates its security protocols to mitigate potential risks, but users should also take precautions, such as ensuring their own devices and browsers are secure and up to date.

5. Third-Party Services

5.1 We may share your personal information with third-party service providers (e.g., payment processors, shipping services) to complete transactions.

5.2 These third parties are bound to protect your information in compliance with applicable privacy laws and regulations.

6. Data Retention

6.1 Your personal information will be retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, it will be securely deleted.

7. Access and Control Over Data

7.1 You have the right to access, correct, or delete your personal information at any time. If you wish to update or remove your data, please contact us at [Insert Contact Email]. Upon receiving your request, we will take the necessary steps to accommodate your needs in accordance with applicable laws and regulations.

7.2 We encourage you to keep your information up to date to ensure that we can provide you with the best possible service. If you have any questions or concerns regarding your personal data or our data practices, please do not hesitate to reach out to us.

8. Visitor Data Management 8.1 Non-Personal Data:

• IP Addresses: Helps us understand the geographic distribution of our users.

• Browser Type: Information about the browser you use allows us to optimize our website

  for various platforms.

• Device Information: Details about the device used to access our website help us ensure

  compatibility and improve performance.

• Geographical Location: Understanding where our visitors are located enables us to

  tailor content and services more effectively. 8.2 Personal Data:

• Contact Information: Including your name, email address, and phone number when you register for an account or contact us.

• Account Information: Information you provide when creating or managing your user account.

  9. Children’s Privacy

  9.1 Collection of Information: PT Awan Digital Mandiri is committed to protecting the privacy of children. Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children in this age group. This includes names, addresses, email addresses, phone numbers, or any other information that could identify a child.

9.2 Parental Consent: If we discover that we have collected personal information from a child under the age of 13 without obtaining parental consent, we will take immediate steps to delete that information. We encourage parents to supervise their children’s online activities and to contact us if they suspect that their child has provided us with personal information.

9.3 Use of Information: In the event that we inadvertently collect personal information from a child, it will only be used to provide the services requested. Such information will not be shared with third parties without parental consent, except as required by law.

9.4 Parental Rights: Parents or guardians have the right to request access to their child’s personal information, correct any inaccuracies, or request the deletion of their child’s personal information. To exercise these rights, please contact us at [Insert Contact Email].

9.5 Policy Updates: We will periodically review our policies and practices regarding children’s privacy to ensure compliance with applicable laws and best practices. Any changes to this policy will be communicated on our website.

10. Compliance with Laws

10.1 We comply with all applicable privacy laws and regulations, including Indonesia’s Personal Data Protection Law (UU PDP). Any legal requests for data will be handled in accordance with these regulations.

11. Changes to the Privacy Policy

11.1 We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.

12. Prohibited Content on the Website

12.1 At PT Awan Digital Mandiri, we are committed to maintaining a safe and respectful online environment. The following types of content are strictly prohibited on our website:

• Child Exploitation, Illegal Activities, Intellectual Property Infringement, Pornography, Violence, Harassment, and more.

13. Data Security

13.1 We take the security of your personal data seriously and employ technical, administrative, and physical measures to protect against unauthorized access, disclosure, or destruction of your information.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email    : info.awandigitalmandiri@gmail.com
Website : www.awandigitalmandiri.com
Address : Wisma Intan Wijaya 7th floor Unit 8 Jalan Arjuna Selatan No.75, Desa/Kelurahan Kebon Jeruk, Kec. Kebon Jeruk, Kota Adm. Jakarta Barat, Provinsi DKI Jakarta,11530