E"ective Date: January 1, 2025

These Terms and Conditions ("Terms") govern your access to and use of the website www.awandigitalmandiri.com ("Website") and the services provided by PT Awan Digital Mandiri ("Company," "we," or "us"). By accessing or using the Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using the Website.

1. Acceptance of Terms

By using the Website and its services, you agree to these Terms, including any modifications that may occur from time to time. We reserve the right to modify, update, or change these Terms at our discretion, and any changes will be posted on this page. It is your responsibility to review these Terms regularly to stay informed of any updates.

2. Eligibility and Account Registration

You must be at least 18 years old or have the consent of a parent or guardian to use this Website. To access certain services, you may need to create an account. You agree to:

• Provide accurate, current, and complete information during the registration process.

• Maintain the confidentiality of your account details, including your username and

  password.

• Be responsible for all activity under your account, and immediately notify us of any

  unauthorized use of your account.

  3. User Conduct

  You agree to use the Website and services only for lawful purposes and in accordance with these Terms. You must not:

• Engage in any fraudulent or unlawful activities.

• Use the Website to distribute viruses or harmful code.

• Access or attempt to access any part of the Website without authorization.

• Violate the rights of others, including intellectual property rights.

  4. Products and Services

• Service Availability: All products and services offered on the Website are subject to availability. We reserve the right to modify or discontinue any product or service without notice.

• Service Descriptions: We strive to ensure the accuracy of the information on the Website, but there may be occasional errors. We make no guarantees regarding the availability, functionality, or accuracy of the products or services.

• Custom Services: For services that involve customization (such as website or app development), you will be informed of any additional fees and the scope of the customization during the ordering process.

5. Order Process

• Placing Orders: To place an order, follow the instructions on the Website. Ensure that all required information, such as billing details, is accurate.

• Order Confirmation: Once you place an order, you will receive a confirmation email. This confirms that we have received your order but does not guarantee immediate acceptance.

• Payment: Payment for services must be made through the accepted payment methods listed on the Website. Payment is due at the time of order placement unless otherwise agreed upon.

  6. Refund Policy

• Refund Eligibility: Refund requests will only be considered under certain circumstances, including errors on our part or failure to deliver the agreed-upon services.

• Requesting Refunds: If you believe you are eligible for a refund, you must contact our support team with a detailed explanation within [x] days of service delivery.

• Processing Refunds: If a refund is approved, it will be processed through the same method of payment used for the initial transaction.

  7. Privacy and Data Security

• Personal Data Collection: We may collect personal information during the use of our services. This information will be used in accordance with our Privacy Policy, which is available on our Website.

• Data Security: We implement industry-standard security measures to protect your data. However, we cannot guarantee that unauthorized third parties will never be able to defeat those security measures.

  8. Intellectual Property

  All content on the Website, including logos, designs, text, graphics, and software, is the intellectual property of PT Awan Digital Mandiri and is protected by copyright laws. You may not copy, modify, or distribute any content from the Website without prior written consent from the Company.

  9. Limitation of Liability

  To the fullest extent permitted by law, PT Awan Digital Mandiri will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Website or services. Our total liability, whether in contract or tort, shall not exceed the amount you paid for the specific service giving rise to the claim.

10. Termination

We reserve the right to suspend or terminate your access to the Website and services at any time without notice if we believe you have violated any of these Terms or engaged in unlawful conduct.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of Indonesia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Indonesia.

12. Contact Information

For any questions regarding these Terms and Conditions, or to report any issues, please contact us at:

Email    : info.awandigitalmandiri@gmail.com
Website : www.awandigitalmandiri.com
Address : Wisma Intan Wijaya 7th floor Unit 8 Jalan Arjuna Selatan No.75, Desa/Kelurahan Kebon Jeruk, Kec. Kebon Jeruk, Kota Adm. Jakarta Barat, Provinsi DKI Jakarta,11530